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All claims must be brought by you and delivered in writing to us within 30 days of the date of tendering your shipment. No claim may be made against us after the time period. We are not obligated to act on any claim until you have paid all charges and you may not deduct the amount of such claim from those charges. If the recipient accepts your shipment without noting any damage on the delivery record, it will be presumed to have been delivered in good order and condition. © Copyright 2008 World Courier - Express Network.